This week's lesson in life ... don't celebrate your victory until after you've crossed the finish line.
... or in this case until after you've turned your replacement kindle on.
Yep, I'm now the proud owner of two kindles that both don't work (my much celebrated replacement kindle was dispatched while still in System Diagnostic mode - something they can apparently only fix back at the factory).
But don't despair after another twenty minutes on the phone to Amazon support, a third kindle is now on its way ...
What could go wrong.